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Is Exness not working? The cause and how to fix it

exness
4.9/5

4.9/5

Is Exness not working? The cause and how to fix it

Exness is one of the world’s leading online trading platforms. Providing users with many forex trading options. However, many times users in some countries encounter the situation of Exness not working, causing a lot of trouble and inconvenience. So what is the reason for not being able to access Exness? And how to fix it? Let’s find out about EX Trading in this article.

Find out the reason why your Exness not working

Exness not working can be due to many different reasons, but they can mainly be classified into the following 4 groups.

System problem so unable to access Exness

This is the rarest case, when Exness’s system fails or undergoes maintenance, resulting in users being unable to access the platform.

To check if Exness’s system is having problems, you can visit Exness’s Status Page to see detailed information about the platform’s servers and services.

If something goes wrong, you’ll see red or orange notifications in the relevant sections. In this case, you can only wait until the system is restored to normal operation.

Because the Exness platform is blocked in some countries

This is the most common reason why users Exness not working. Because online money transactions have not been recognized by some countries governments, network operators in some countries often block websites and applications related to online money transactions, including Exness.

When you access the Exness website or app, you will encounter error messages such as “Site not found”, “No connection” or “Authentication failed”. To fix this cause, you need to change your IP address or use anonymous access tools such as VPN or Tor.

Due to an unstable internet connection signal

If your internet connection is unstable, you may also experience the problem of Exness no connection. You will then see an error message like “No connection”.

To check if your network connection is stable, you can run a speed test utility to get a report on your network connection speed and latency.

In addition, you should also check whether the network cables are securely connected, and restart the modem/router to refresh the network connection.

The firewall system blocks incorrect domain names

Another reason causing rumors of why is Exness not working is due to the firewall system blocking or the wrong domain name. A firewall system is a network security tool that can be installed on a carrier’s server.

Firewalls can prevent you from accessing unsafe or unauthorized websites and applications. Including the Exness floor. To fix this cause, you need to turn off the firewall system or add Exness to the whitelist of the firewall system. Additionally, you also need to check if you are using the correct Exness domain name, as there may be many fake domains.

Reasons for not being able to access Exness
Reasons for not being able to access Exness

How to fix errors when Exness not working

Once you know the reason why Exness not working, you need to apply appropriate solutions to be able to access the trading platform again quickly and safely. Below are some ways to fix errors when Exness cannot log in that you can refer to.

Fix when your Exness not working

If you cannot access Exness due to system problems, you can only wait until the system is fully restored. You can monitor the Exness system status information. Or contact Exness’ customer service team for more details.

You should be patient and should not use other tools or methods to access Exness when the system is experiencing problems, as this may cause risk to your account and transactions.

Fix network connection

If you cannot access Exness due to an unstable network connection, you need to check and fix your network connection. You can fix it as follows:

  • Run a speed test utility to see the speed and latency of your network connection.
  • Check to see if the network cables are broken, broken, or not securely connected.
  • Restart the modem/router to refresh the network connection.
  • Try using a different carrier or switch to a Wi-Fi or 4G/5G connection.
  • Contact your internet provider to request support.
Fix connection with Exness
Fix connection with Exness

See more: Open Exness Account: Latest guide for new traders 

Fix when the Exness system fails and the domain name is blocked

If you cannot access Exness because the Exness system is blocked in some countries. Or due to the wrong domain name, you can apply the following methods to fix it:

Use another domain name

Exness has many different domains to cater to different markets. And some domain names may not be blocked in some countries. You can try accessing other Exness domains. You should also note that these domain names may have different terms and conditions of transaction. Therefore you should read carefully before using.

Change IP to access Exness

Another way to access Exness when blocked in some countries is to change IP to access. By changing your IP, you can pretend that you are accessing from another country. Where Exness is not IP blocked.

You can change IP by using IP change software or applications. However, you also need to note that changing IP can reduce the speed and stability of the network connection and can cause some security issues for the device.

Use VPN

VPN stands for Virtual Private Network. This is a tool that allows you to access blocked websites and applications in some countries safely and effectively. When using a VPN, you will be connected to a server in another country, where Exness is not blocked. You will be assigned a new IP address. And your data will be encrypted to protect against third-party tracking or interference.

See more: Exness scam? Facts all forex traders should know

Use the Tor browser

Tor stands for The Onion Router. This is a web browser that allows you to access blocked websites and applications in some countries anonymously and securely. When you use Tor, you are connected to a network of random servers around the world. Your data will be multi-layer encrypted to prevent tracking or interference by third parties.

However, using Tor can reduce connection speed and stability.

How to fix when Exness is blocking domain names
How to fix when Exness is blocking domain names

Contact Exness customer service staff

If you have tried all the above fixes and still Exness not working. You can contact Exness’s customer service team for support. Exness’s customer service staff are professional, enthusiastic, and friendly. Ready to answer all your questions and problems. You can contact exness’s customer service team through the following methods:

Contact methods

You can chat online with Exness customer service staff by visiting the official Exness website. Click on the chat icon in the lower right corner of the screen. You will be connected to a customer service staff immediately. And you can communicate with them in some countries or in English.

Besides, you can call Exness’s customer service staff via the hotline number. You will be connected to customer service staff and can communicate with them. You should prepare the necessary information about your account and transactions. For quick and effective support.

In some countries customer support hours

Exness’s customer service staff operates 24/7. However, for support in some countries, you should contact us within the following time frames.

Additionally, you can also contact us at any time with the online chat’s automatic translation feature for support in other languages.

So in the above article, EX Trading has explained to you the cause and how to fix it when Exness not working. A common problem for many users in some countries. Hopefully, this article will help you access Exness easily and safely. Thereby making successful and profitable transactions. If you have any questions or problems. Don’t hesitate to contact Exness’s customer service team for the best support.

FAQ:

Is Exness blocked in some countries?

Because online money trading activities are not recognized by some countries’ governments.

How to fix when the Exness domain name is blocked?

You can apply ways to overcome when the Exness domain name is blocked. Such as using another domain name, changing IP, or using a VPN or Tor browser.

What is the Exness blocked by firewall error?

A firewall system is a network security tool. Can be installed on carrier servers. Firewalls can prevent you from accessing unsafe or unauthorized websites and applications, including Exness.

FAQ

Mr. Peter

Mr. Peter

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Không. Exness là một trong những sàn Forex uy tín nhất hiện nay. Exness được cấp phép và quản lý bởi các cơ quan quản lý quốc tế hàng đầu như FSA, CBCS, FSC, FSCA, CySEC, FCA, CMA. Các cơ quan này sẽ chịu trách nhiệm quản lý và giám sát hoạt động của Exness. Bảo đảm tính minh bạch và an toàn tài chính.

Exness là một trong những sàn Forex uy tín và được ưu chuộng nhất hiện nay. Exness được thành lập năm 2008, có trụ sở chính tại: Số 1, Đường Siafi, Tòa nhà Porto Bello, Văn phòng 401 Thành phố Limassol, cộng hoà Séc – đất nước tập trung nhiều công ty tài chính lớn nhất thế giới. Exness được biết đến nhờ khả năng khớp lệnh nhanh chóng, an toàn, lịch sử giá minh bạch.

Mức nạp tiền tối thiểu của sàn Exness sẽ tùy thuộc vào mỗi loại tài khoản. Với tài khoản tiêu chuẩn, số tiền nạp tối thiểu phụ thuộc vào từng phương thức thanh toán, nhưng thông thường là 10$. Với tài khoản chuyên nghiệp, tiền nạp tối thiểu là 200$.

Sàn Exness áp dụng cơ chế rút tiền tự động nên việc xét duyệt và rút tiền cũng nhanh hơn các sàn khác. Hầu hết các giao dịch rút tiền tại sàn Exness đều được xử lý trong vài giây và bạn hoàn toàn có thể rút tiền vào cuối tuần.

Thời gian rút tiền Exness cụ thể như sau:

  • Rút tiền qua ví điện tử Skill, Neteller, Tether, USD Coin: thời gian xử lý tức thì.
  • Rút tiền qua Internet Banking, ngân lượng: trong vòng 24 giờ.

Bạn sẽ không nạp được tiền từ sàn Exness vì một trong các lỗi sau:

  • Tài khoản Exness chưa được xác minh
  • Nạp chưa đáp ứng đủ số tiền nạp tối thiểu.
  • Phương thức thanh toán giới hạn khoản tiền bạn nạp vào.
  • Phương thức thanh toán không hỗ trợ hoặc không khả dụng ở khu vực bạn sinh sống..

Bạn sẽ không rút được tiền từ sàn Exness vì một trong các lỗi sau:

  • Lỗi hệ thống đang bảo trì
  • Không đủ số tiền rút tối thiểu
  • Nạp và rút tiền không cùng phương thức
  • Tài khoản nhận tiền bị khóa
  • Thực hiện hai lệnh rút tiền cùng lúc….

Để giao dịch trên sàn Exness, bạn cần thực hiện theo các bước sau đây:

  • Bước 1: Đăng ký tài khoản Exness.
  • Bước 2: Nạp tiền vào tài khoản.
  • Bước 3: Đăng nhập tài khoản trên MT4/MT5
  • Bước 4: Tiến hành giao dịch.

     Advantages of Exness

  • Year of establishment: 2008
  • License: FSA, CySEC, FCA, FSC, FSCA, CBCS
  • Low commission fees
  • Leverage 1: infinity
  • Fastest deposit and withdrawal

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