Exness is considered one of the topics that includes a lot of knowledge. This leads to many difficulties in the investment process. To troubleshoot and support users. Exness has provided users with the Exness help center service, to answer all questions as quickly as possible. So how can I contact the switchboard? Please refer to the contact methods updated by EX Trading below.
Find out what is Eness help center.
So that readers can better understand this support service. We will go into understanding the concept of what Exness Call Center is through the information below.
The Exness Exchange switchboard is also understood as a service provided and supported by Exness Exchange. To provide customers with the most necessary support during transactions here. Exness has long been famous for its reputation and quality in each system segment. Outstanding is the professional support of the staff.
With many advantages such as 24/7 customer support in multiple languages: English, Chinese, Russian, Arabic… Of which only English and Chinese are supported 24/7. In addition, personnel at Exness must be strictly selected. To train professionally qualified employees to give customers the best experience.
In addition, other languages are supported according to fixed working hours of the week. The distribution is appropriate for each language area. Exness help center service scores many impressive points in the eyes of my Exness trade, as well as making it more convenient to consult customers.
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Operating hours by region of Exness help center
Exness is considered a foreign exchange exchange that provides the most diverse and quality customer support services on the Forex exchange. With 15 different languages. Operating in specific time frames during the week will help customers easily request support and answers. Below is the information table about the operating hours of the Exness exchange switchboard in various languages.
| Language | Operational Dates | Hours of Operation |
| English | All day | 0:00 – 23:59 |
| Chinese | All day | 0:00 – 23:59 |
| Vietnamese | Monday – Saturday | 6:00 – 0:00 |
| Arabic | Monday – Saturday | 6:00 – 6:00 |
| Japanese | Monday – Friday | 6:00 – 22:00 |
| Korean | Monday – Friday | 10:00 – 18:00 |
| Russian | Monday – Saturday | 12:00 – 4:00 |
| Spanish | Monday – Saturday | 6:00 – 6:00 |
| French | Monday – Saturday | 6:00 – 6:00 |
| Hindu and Urdu | Monday – Saturday | 6:00 – 6:00 |
| Indonesian language | Monday – Saturday | 6:00 – 6:00 |
| Bengali | Monday – Saturday | 6:00 – 6:00 |
| Portuguese | Monday – Saturday | 6:00 – 6:00 |
Through specific timetables, customers can more easily contact the staff.
How to contact the Exness help center when you need support?
However, at this point, many people will wonder: “How to contact the Exness switchboard as quickly as possible when encountering difficulties that cannot be resolved on their own?”. Below are Exness Setup on the most common ways to contact the switchboard.
1. Contact help via hotline
The way to receive the fastest response from the Exness help center is to contact you directly through the hotline provided by Exness. You can choose 1 of 2 hotlines below:
- 1800 4974
- +84 24 4458 1956
Before contacting, you just need to select the country region you are in. Then press the call button, and Exness’s team system will immediately select support staff. Match the language to make it more convenient to communicate specifically with customers. However, in this way of contact. You will have to bear some additional costs for calling fees depending on the country’s region.
2. Contact directly using the Exness chat feature
To help customers more easily contact the support hotline. Exness has provided an online chat feature with staff right on the website’s homepage. With just a few simple clicks and send. Exness staff will quickly respond and resolve all your questions. Normally, response time using this contact form only takes about 1-2 minutes. If you have not received a response within that time, don’t be impatient. Because it’s possible that the Exness system is clogged due to overload or is in a state of maintenance and upgrade.
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3. Answer questions via Email
However, the second contact method ensures quick calculation. But you won’t be able to send attachments or personal information without the team’s permission. Therefore, customers can choose the Email method to send a support request to the Exness help center via the following Email: support@exness.com. Within 24 hours return. Exness’s Email Portal will quickly receive and respond to your support messages. Helps you overcome difficulties immediately.
4. Contact support from Exness IBs
IBs are brokers that play an important role. Helps connect customers more and more closely with the Exness foreign exchange trading platform. At the same time, they are all carefully selected and have extremely good Forex expertise. Besides, the task of supporting customers when necessary is an important responsibility that IBs must take on. So when you have any problems, you can contact them to receive consulting support to solve the problem as quickly as possible.
5. Customer support website
In addition to the 4 ways to contact the Exness exchange switchboard as mentioned above. You can use the help center method through the main Exness website. All questions you need answered can be sent at: https://get.exness.help/hc/en-us . No matter where you are or at any time. The website will also receive and support customers as quickly as possible.
6. Contact support on social networks
The final way you can ask for support from Exness is through various social platforms. In particular, Exness provides customers with many platforms. In particular, they are all commonly used in almost every country. This will meet all customer needs such as:
- Twitter: twitter.com/exness
- Facebook: www.facebook.com/exness
- Youtube: www.youtube.com/channel/UC3G2LxdQoq5QwdeTWpiZ01g
- Instagram: www.instagram.com/exness/?hl=en
In addition, Exness also has free consulting support through the Exness representative office. This form of support is considered the fastest solution. Because you just go out to the office. Then present the difficulty and the rest will be handled by the team. However, this service has not been provided in some countries. For some legal reasons, Exness is not yet legally recognized. Therefore, there is currently no representative office established in our country. So you can only request support through the 6 methods above.
Hopefully with the 6 ways to contact Exness help center that we have compiled above. Will help solve your problems as quickly as possible. Also, readers, don’t forget to follow the EX Trading website. Because we will continuously update and bring the most useful information about Exness to you.
